Today, everybody depends on the Wi-Fi for doing their work. But sometimes user face Obtaining IP Address Error on Android. Hence, in this blog you will read the solution of the Obtaining IP Address Error. For assistance, you can contact Microsoft team via www.office.com/setup.
Causes of the Obtaining IP Address Error:
Usually, a Wi-Fi network function is an IP address which is assigned to your Android device through the network’s router. But if in case, your device does not have an IP address, then you will not be allowed to connect. As a result, if there is no IP address then this means an error and no internet connection. Hence, the cause of obtain an IP address error is not one. This error can also occur on a network which you have connected thousand times, and it can also occur on a new network.
Method to Fix “The Obtaining IP Address Error: Office.com/setup
- Restart Your Device:
Keep in mind that restating the device can solve half of the errors on Android. Sometimes it happens when your Wi-Fi has been working properly but suddenly you receive the error message. The reason behind this is an app did not start properly and that is why it is preventing you from connecting. So, in this situation if the issue is with your device, then restarting your device and again start it will help you to solve the issue.
- Restart Your Router:
Sometimes, it happens when your router is not able to identify the connecting device. Then in this situation, you should simply try to restart the router. For this, you should Switch off the power, and leave it off for around 30 seconds and after sometime, again switch on the power. After this, you should try to connect your device again to the Wi-Fi network, when the router is on.
- Reset Your Router:
Sometimes, you restart your device but the router did not work for you. Then, you should try to reset your router. Always keep in mind, “reset” and “restart,” they both are different from each other. If in case, you reset a router then remember all its configurations are lost and then the router is restored. If you want to reset the routers, then you should press and hold the reset button till the router starts again. Through this way, your router will get a new IP address to connect the devices.
- Forget the Network:
You should remove the networks which are saved on your Android device. Because sometimes the networks do not get stored properly which creates problem for the router to identify your device and also its IP address, which results in error. So, you must know the network’s password before reconnecting.
If you want to remove the saved networks on your Android device, then you should go to “Settings,” and then select “Network & Internet,” and then choose “Wi-Fi.” You should choose the network name and then click on “Forget” option. Now, again select the network and enter the credentials and then again connect it.
- Toggle Airplane Mode:
To fix this issue, you should keep on Airplane Mode as this will cuts off all connections for your Android device, and enable you to refresh the networks. And this will remove the software issues which prevent you from connecting. It is advised you should put your Android device on airplane mode for a few minutes and then you should turn the mode off and then try to reconnect to the network.
- Change Device Name:
May be the issue occur because of your device’s name, so you should change the device name, which will help you to obtain the IP address error on Android. For this, you should go to “Settings,” and then open “System,” and then go to “About Phone.” After this, you should click on the “Phone Name.” And then enter a new name for your device and just restart your device.
For support or help, you can call the support team of Microsoft via www.office.com/setup.